It needs to be more expensive and robust." "It should be simplified. I would like to have that support because they will want it if we pitch the product to clients." "Reporting could be improved. Microsoft Intune doesn't have Chrome browser support. Then you can add your custom image to that. If you have the proper subscription, you must have the right access, like global admin or owner. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. But I needed to go to multiple websites to get all this information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. If you ask, "how can we deploy the custom image?" There is no information. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. "The documentation about the custom image setup could be better. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center." "It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices." It is not possible to use Jamf Pro to upgrade devices." "The patch management needs improvement in Jamf Pro." "Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve." "I would love to see more integration with ASM and ABM." "It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too." "The upgrade process of this solutions could be improved. "The reporting with PowerBI could be improved." "The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. However, it is more expensive than Microsoft Intune. Its ease of deployment, its solid set of features, and its service and support all top Microsoft Intune’s offerings. ROI: Users of both products report seeing an ROI.Ĭomparison Results: Based on the parameters we compared, Jamf Pro received higher product ratings.Some reviewers also mentioned that Intune’s responses are often delayed. Microsoft Intune users have mixed opinions, saying that it can be hit or miss. Service and Support: Jamf Pro users say the service and support are excellent.In contrast, Microsoft Intune reviewers consider the pricing for the product to be reasonable. Pricing: Jamf Pro users say the solution is expensive.Users say the dashboard needs a lot of improvement, and that the overall flexibility could be better. Microsoft Intune users like its single-pane view, its security and customization capabilities, its protection policies, and the integration with conditional access. Reviewers say they would like to see remote support access, improved reporting, and more security-based profiling. Jamf Pro users mention that they are thrilled with the integrated patch management, its ease of use, the automation of workflows, and the zero-touch setup. Features: Users of both products are happy with their stability and scalability.Ease of Deployment: Users of both Jamf Pro and Microsoft Intune say the initial setup was straightforward and simple.After reading all of the collected data, you can find our conclusion below. We performed a comparison between Jamf Pro and Microsoft Intune based on our users’ reviews in five categories.
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